Refund Policy
Last Updated: November 20, 2025
Refund Process
After we receive and inspect your returned item:
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You will receive a notification regarding your refund status.
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If approved, a full refund will be issued to your original payment method (PayPal) within 10 business days.
Refund Delays?
Haven’t received your refund yet? Please follow these steps:
- Check your PayPal or bank account again.
- Contact your card issuer or PayPal — processing times may vary.
- If the issue is still unresolved, please email us at [email protected].
Refund Policy for U.S. Customers
All orders shipped within the continental U.S. are eligible for a refund within 30 days of delivery, subject to the following conditions:
- The item must be unused and in its original condition.
- Returns must be pre-approved via our support team.
- Refunds will be issued after we receive and inspect your item.
- Return shipping costs for non-defective items are the customer’s responsibility.
Questions About Your Order?
Feel free to reach out to our support team. We’re here to help!
Address: 1203 W Cedar St, Arlington, Texas 76012, United States
Mail: [email protected]
Phone: +1 (817) 296-7737
Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)
