Refund Policy

Last Updated: November 20, 2025

Refund Process

After we receive and inspect your returned item:

  • You will receive a notification regarding your refund status.
  • If approved, a full refund will be issued to your original payment method (PayPal) within 10 business days.

Refund Delays?

Haven’t received your refund yet? Please follow these steps:

  1. Check your PayPal or bank account again.
  2. Contact your card issuer or PayPal — processing times may vary.
  3. If the issue is still unresolved, please email us at [email protected].

Refund Policy for U.S. Customers

All orders shipped within the continental U.S. are eligible for a refund within 30 days of delivery, subject to the following conditions:

  • The item must be unused and in its original condition.
  • Returns must be pre-approved via our support team.
  • Refunds will be issued after we receive and inspect your item.
  • Return shipping costs for non-defective items are the customer’s responsibility.

Questions About Your Order?

Feel free to reach out to our support team. We’re here to help!

Address: 1203 W Cedar St, Arlington, Texas 76012, United States

Mail: [email protected]

Phone: +1 (817) 296-7737

Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)