Shipping Policy

⏰ Order Processing & Business Hours

You will receive a confirmation email once your order is successfully placed. We process orders during our business hours:

Orders placed after our cut-off time of 5:00 PM EST will be processed the next business day.

📅 Holiday Schedule

We do not process or ship orders on the following U.S. federal holidays:

• New Year’s Day (January 1)
• Presidents’ Day (February 17)
• Memorial Day (May 26)
• Independence Day (July 4)
• Labor Day (September 1)
• Thanksgiving Day (November 27)
• Christmas Day (December 25)

🚚 Our Shipping Partners

We work with trusted shipping providers to ensure safe and timely delivery, including: USPS, DHL, EMS, and Local Postal Services.

🔍 Order Tracking

After your order has been processed, you will receive a shipping confirmation email containing your tracking number. You may also track your order via our Order Tracking page.

Please allow 3–7 business days for tracking updates to appear. If your tracking number is not yet active, the carrier may not have scanned the package into their system.

If your package is delayed beyond the estimated arrival window, please contact us for assistance.

🎨 Custom Orders

Orders that require personalization or custom modifications may require additional processing time. The timeline will vary depending on the complexity of the customization.

✅ Address Accuracy

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses or packages lost due to customer error. Returned orders due to address errors may incur re-shipping fees.

🗺️ Delivery Coverage

We currently only ship within the continental United States. Due to restrictions, we do not ship to the following locations:

• 🚫 Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands
• 🚫 APO/FPO military addresses
• 🚫 International destinations

💲 Shipping Fee

⏳ Handling & Transit Time

• Handling Time: 1–5 business days
• Transit Time: 7–15 business days

Please note: During peak seasons or holidays, processing times may be extended. Orders with multiple items may ship separately. We will always keep you informed via email.